Cloud storage. Big data. Social media. Mobile accessibility. All of these terms represent large changes in business technology standards, but you may not understand what they mean. Each of these terms is part of your online network, which is where network support services come into play.
Network support services can include a number of services, including installation, maintenance and troubleshooting.
- Establishment of all machinery, computers and equipment
- Connecting all computers to a central, safe and secure network
- Creating employee permissions and authorizations for access to various sites and tools
- Constant monitoring and analyzing of the network
- Keeping the network safe, secure and running properly
- Increasing the scale and capacities of the network as needed
- Upgrading hardware and/or software as needed
- Fixing of any technical problems
- Providing help to users who have technical questions or issues
If you have some or all of these goals, network support services can be of help to you.
And, if you’re considering undertaking this work on your own, make sure you understand the level of expertise required to complete each of these tasks first.
As blogger Tejus Prabhu explained, “No organization these days can afford to work without computers connected in a particular network. Networking of computers is not an easy job. It requires skills and expert knowledge about the protocols associated with the installation, troubleshooting and maintenance of the network.”
Prahbu also warned about the importance of network security: “Security is essential because it involves exchange of sensitive and confidential information. Any breach due to disruption in the system can cause huge losses to the company resulting in loss of reputation.”
In 2016 alone, security breaches due to poor security happened to entities like Apple Health Medicaid, the Department of Homeland Security, EyeWire and Friend Finder Networks.
In the case of Apple Health Medicaid, for example, more than 91,000 people were notified that their medical records may have been handled improperly, including information like Social Security numbers, dates of birth and other private health information.